There’s a paradox in AI right now. We are witnessing undeniable leaps in model performance. AI models are coding and reasoning at superhuman levels. Yet the massive economic promises of AI still haven’t materialized. Most companies are still relying on the same manual workflows they used five years ago.
Why hasn&#39;t the revolution hit the bottom line?
The answer is that models are smart, but they’re not trained to do the job. Today’s frontier models are like new college graduates – talented, but if you drop them into a company without onboarding, they&#39;ll fail. They don’t know how to navigate messy workflows, use the tools and apps systems are built in, or recognize what ‘good’ looks like for your specific customers in your industry.
The future of work requires training agents with human expertise: from teaching models the fundamentals of professional work to encoding your company&#39;s specific context. In order to unlock their economic potential, agents will have to be taught to navigate the huge distribution of real-world workflows.
Meeting this new demand for human expertise at scale requires a new kind of infrastructure – a platform that understands what every person knows, what they’re capable of, and where their expertise can create the most value.
That is what we are building at Mercor: the definitive network for human knowledge and capabilities.
<h2>The Future of Foundation Model Training</h2>
While frontier models have improved dramatically in general reasoning, we’re in the first inning of the training required to unlock the full economic potential of knowledge work.
The surface area of knowledge work is vastly larger than most people realize. There are over 800 distinct occupations in the U.S. alone, each with dozens of core workflows. A corporate lawyer doesn&#39;t just &quot;practice law&quot; – they review NDAs, redline vendor contracts, flag regulatory risk in M&amp;A filings, and negotiate indemnification clauses, all while toggling between a document management system, email, and a spreadsheet tracking deal terms. Multiply that complexity across every profession, and you begin to see the surface area that models need to master.
We&#39;ve seen what happens when that surface area gets measured through evals. SWE-bench gave AI labs a structured way to evaluate coding agents against real GitHub issues. Once researchers could measure it, they could hillclimb it. However, software engineering benefits from a pre-existing corpus of open-source repositories and unit tests that make evaluation natural. The vast majority of knowledge work – law, medicine, finance, consulting, operations – has no equivalent.
The hyperscalers will need to pour hundreds of billions into constructing environments that mimic the full distribution of professional contexts, apps, and tasks. Because complex environments are far more labor-intensive to build than legacy training approaches, budgets are shifting dramatically toward human data, with many labs 10x-ing their environments budgets this year alone and already spending over $1 billion each.
While labs will continue to build synthetic data pipelines and training infrastructure in house, none of them want to recreate an enormous, operationally complex talent network from scratch. And they can’t afford to wait. For the companies whose core businesses depend on workspace productivity, this transformation is existential. Hundreds of billions in annual revenue hang in the balance if they fall behind or launch ineffective agents.
<h2>The Future of Enterprise Deployment</h2>
Even a model that has perfected simulated tasks in law or finance still lacks the one thing no foundation model can arrive with: your company&#39;s internal context. The new job of the knowledge worker will be to encode their expertise – the intuition that lives in their head – into agents.
At Mercor, we’re already training agents like employees. Our customer support representatives no longer respond redundantly to hundreds of similar tickets. They update documentation and evals to train an agent instead, giving themselves time to focus on higher-value tasks. And our fraud team doesn&#39;t manually catch people cheating in interviews. They build evals that teach an agent to help them spot the patterns.
This is what convergence looks like. When you can turn repetition into training, you get compounding returns: faster turnaround, consistent quality, and larger scale. The boring parts of the job get absorbed into the system, leaving people to focus on the work that actually requires strategy and judgment.
This creates a flywheel between the labs and enterprise. Benchmarks for real-world workflows make models robust enough for production. Once deployed, real enterprise usage will reveal the edge cases and reasoning gaps that no simulation could predict. That signal feeds back to the labs to refine core capabilities, and back to the enterprise to sharpen the agent&#39;s playbook – each cycle unlocking more complex workflows.
<h2>The Most Important Network Effect</h2>
The prevailing narrative is that AI will render human workers obsolete. The reality is more nuanced. There will be tasks that humans can solve where models fail for decades to come because of the long tail of human expertise. Models are improving quickly within the broad surface of knowledge work, but progress in the physical world will be far slower.
The reality is that there are millions of different categories of professional work, and the same job has completely different requirements at different enterprises. As we move from chatbots to agents, and from demos to deployment, the limiting factor – the fuel that powers the entire system – will be human expertise.
So the real question isn’t whether human expertise is needed but who will build the infrastructure to find it, organize it, and deploy it at the scale AI demands.
That’s what Mercor is building. We&#39;ve created a network of over 4 million vetted experts and over 1.9 million referrals – a self-reinforcing system that turns loose professional knowledge into structured, reliable data. Every project teaches us more about what our experts know and what they&#39;re capable of, so the next match is better than the last. We scaled from paying out nothing to over $2M/day within two years by answering society&#39;s most important question: what role will humans play in the AI economy?
Our unique ability to answer this question is framed by the fact that we know who&#39;s an expert in what, all around the world. Uber built a driver network. Airbnb built a host network. Mercor is building a knowledge network – the definitive platform that understands everyone&#39;s expertise and the economic value they can deliver. This is the most important network effect that hasn&#39;t been built yet.

Mercor is building the definitive network for human knowledge and capabilities.


Building the Network of Human Knowledge | Mercor

Building the Network of Human Knowledge

Mercor APEX-Agents is a benchmark designed to test how well AI agents complete real, long-horizon tasks in investment banking, consulting, and corporate law.

Introducing APEX-Agents

<h1>Applied Compute&#39;s model, trained on Mercor’s agentic data, is now top of the APEX-Agents leaderboard in corporate law</h1>
In January, we showed that <a href="https://www.mercor.com/blog/expert-data-drives-model-performance/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">fewer than 1,000 expert-labeled tasks</a> could double an open-source model&#39;s performance on APEX-Agents, our frontier benchmark for cross-application, long-horizon tasks in professional services. The training trendline was near-linear, signaling that more data would keep yielding gains so we scaled the dataset for <a href="https://appliedcompute.com/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Applied Compute</a> to almost 2,000 high-quality cases. They post-trained <a href="https://huggingface.co/zai-org/GLM-4.7" target="_blank" rel="noopener noreferrer" class="text-indigo-600">GLM 4.7</a> and their new model Applied Compute: Small is now top of the APEX-Agents leaderboard in corporate law, with a Pass@1 score of 26.6% and a mean score of 54.8%. 
The new model places 4th on the APEX-Agents leaderboard overall by mean score, a dramatic improvement on GLM-4.7 which is 17th. This is significant as GLM-4.7 is a strong open source model, but at 355B (MoE) and a total context length of 200k, it is much smaller than the commercial-grade models that it is now competing with.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/c3765ea997225a0aa54cc431a56f1cf44fcc49c1-2979x1622.png" alt="Scaling up data lead to significantly higher performance gains on APEX Agents." style="width: 100%; border-radius: 10px;" />
<h2>How has the model’s behavior changed?</h2>
To understand what changed, we compared the trajectories of GLM-4.7 and Applied Compute: Small head-to-head. On average, Applied Compute: Small consumes roughly 2 million tokens per trajectory, 4x the token usage of GLM-4.7, and much closer to frontier models like Gemini 3.1 Pro and Claude Opus 4.6. But GLM-4.7 can be served for as little as $0.50 per million input tokens, while Opus 4.6 costs 20× that for long tasks and GPT 5.2 Pro costs 40×. This represents a substantial difference in the economic utility of each dollar spent on tokens.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/829a6e2bb052f7db9e1d1883d44cfc69f950ad87-2062x1048.png" alt="The probability density function of the number of steps used by Applied Compute: Small and GLM-4.7." style="width: 100%; border-radius: 10px;" />
Applied Compute: Small completes tasks in far fewer steps (43 vs. 72) than its base model. As Figure 1 shows, its step distribution is tightly concentrated, while GLM-4.7 exhibits a long tail extending past 150 steps. This is driven in part by doom-looping behavior, where GLM-4.7 repeatedly attempts broken tool calls or falls into cycles. Applied Compute: Small, by contrast, is more efficient at locating the files it needs—but because those files tend to be large, it incurs substantial token costs when reading them in.
Applied Compute: Small learnt to rely on code execution, using it at least once in 98% of trajectories. It also searches the file system 96% of the time, and typically either reads at least one PDF (84% of the time) or xlsx file (63% of the time). In contrast, GLM-4.7 only uses code execution in 19% of trajectories and often fails to read in the right documents. This is a critical limitation given that APEX-Agents requires navigating the file system to complete each task.
<h2>Has the model lost any capabilities?</h2>
We evaluated GLM-4.7 and Applied Compute: Small on two industry standard benchmarks, HLE and GPQA, to measure whether Applied Compute: Small has regressed, potentially losing other valuable capabilities while improving at APEX-Agents. We see a small improvement on GPQA of 0.4pp and a small decrease on HLA of 1.3pp. Neither of these differences are statistically significant and, acknowledging that we only tested on two benchmarks, we did not find evidence of Applied Compute: Small losing general capabilities.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/5a31a16a5d8ed234927c71ab8989ac7b25d4b070-1466x372.png" alt="Performance of GLM-4.7 and Applied Compute: Small on industry benchmarks. Note: Reference benchmark scores were taken directly from https://z.ai/blog/) [1]" style="width: 100%; border-radius: 10px;" />
We also looked at the length of the final outputs. On APEX-Agents, the average number of tokens in Applied Compute: Small’s final outputs is ~3x that of GLM-4.7 (1,956 vs 631). This is a moderate increase, but indicates that Applied Compute: Small is not just scattergunning information and hoping for the best. The difference is also inflated by the large number of cases where GLM-4.7 responds with a short statement that it cannot find the right files.
<h1>Conclusion</h1>
In January, we showed that fewer than 1,000 expert-labeled tasks could nearly double an open-source model&#39;s performance on APEX-Agents. By scaling to 2,000 cases, Applied Compute: Small now leads the corporate law leaderboard outright, outperforming models that are orders of magnitude more expensive to serve. 
This result reinforces a broader thesis at Mercor -- quality expert data, paired with the right post-training infrastructure, can close gaps on model performance. The behavioral changes we observe (more effective tool use, fewer wasted steps, richer final outputs) suggest that the model is not just memorizing patterns but learning the requirements of professional work.
For Mercor, post-training is a vital part of our stack. It validates the quality of our data, helps us allocate experts to produce measurable and generalizable performance gains, and drives our failure analyses, letting us understand not just how often models fail, but why, and how to fix it. To learn more about <a href="https://arxiv.org/abs/2601.14242" target="_blank" rel="noopener noreferrer" class="text-indigo-600">APEX-Agents</a>, data quality, and post-training at Mercor, contact apex@mercor.com.
Applied Compute helps enterprises build and own AI agents trained on proprietary data, aligned to specific workflows, and designed to continuously learn. To learn more, reach out to team@appliedcompute.com.
<h1>Footnotes</h1>
[1] HLE and GPQA are reported as avg@1 and avg@3 respectively. 95% confidence intervals are calculated naively using the normal approximation to the binomial.
[2] Base models were evaluated using the ReAct agent harness, as introduced by Yao et al. (2022) (<a href="https://arxiv.org/abs/2210.03629" target="_blank" rel="noopener noreferrer" class="text-indigo-600">arXiv:2210.03629</a>). While this richer scaffolding often improves raw task performance, it is not conducive to training or efficient inference as the system prompt changes throughout the trajectory. As such, post-trained models were trained and evaluated using a simple loop agent architecture. For implementation, see here: https://github.com/Mercor-Intelligence/archipelago

Bertie Vidgen

Researcher

Isaac Robinson

Michael Haines

Product Manager

Applied Compute's model, trained on Mercor’s agentic data, is now top of the APEX-Agents leaderboard in corporate law

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<h3>Luna Aizarani has spent her career within expert marketplaces. She joined Mercor as General Manager of Growth to build the systems that connect human expertise to opportunities at global scale.</h3>
<h2></h2>
I’ve spent over a decade operating on the frontlines of how organizations find and deploy talent, across labor marketplaces and talent intelligence platforms. As AI reshapes entire industries and accelerates economic change, I consistently encountered the same tension: the type of talent in demand was evolving faster than the systems designed to identify and deploy it. Highly capable people were underutilized, while organizations struggled to translate ambition into execution.
Across tech, private capital, and workforce development organizations, the same pattern repeated itself. Companies raced to deploy AI systems faster than their organizations could absorb them, while skilled experts sat on the sidelines or were misallocated. From where I sat, the issue wasn’t intelligence or motivation, it was infrastructure.
Throughout my career, I’ve worked as a commercial leader in high-growth environments. I spent years scaling revenue engines inside professional services organizations, managing global teams, owning P&amp;Ls, and turning underperforming units into durable businesses. More recently, I worked in workforce development and partnerships, helping large institutions respond to rapid shifts in skills, automation, and AI literacy. I found the work meaningful, but I increasingly felt the impact was incremental relative to the scale of the change underway.
When I started talking to Mercor, it felt like someone had finally named the problem clearly and, more importantly, was already building practical solutions to address it.
The AI economy isn’t constrained by ideas; it’s constrained by execution. Models are only as good as the data that trains them, and that data increasingly depends on deep human expertise: engineers, researchers, and domain specialists who can reason, evaluate, and create at a high level. Mercor is the company that identifies real expertise, deploys it quickly, and operates globally. The shift from ad hoc sourcing to programmable talent is what makes the company so central to the future of the labor market. That framing immediately resonated with me.
In my role, I work directly inside that shift. I develop systems that expand access to expertise, connect the right talent to meaningful work, and make complex, human-heavy workflows repeatable. Over time, that responsibility has grown into owning the broader talent pipeline across the company, focusing on ensuring our talent network keeps pace with demand and that experts have a clear, supportive path to contribute. It’s part growth, part operations, part product thinking.
One of the most meaningful aspects of my job has been engaging with people whose expertise isn’t always captured by traditional credentials. I’ve spent time with athletes and coaches, for example, learning how their real-time decision-making, pattern recognition, and tactical judgment can inform how AI systems learn and improve. I’ve seen similar value from farmers, therapists, and sales managers - people whose knowledge compounds through lived experience in the field. We are creating pathways for expertise to shape the systems increasingly influencing how work gets done.
What surprised me most after joining Mercor wasn’t just the team’s ambition, but the rigor of execution. From my earliest conversations with the founders, it was clear that Mercor operates with unusually high standards, very little red tape and a strong culture of ownership. Within days of joining, I was responsible for addressing supply constraints across multiple workstreams, proposing structural fixes, and moving quickly from assessment to execution.
I’m excited about what’s next in my role at Mercor. This includes deepening strategic partnerships, making the expert experience more seamless, and continuing to adapt our systems alongside a rapidly changing labor market. As AI reshapes how work is created and distributed, the opportunity is to build infrastructure that works well for both partners and experts.
For those considering Mercor and feeling unsure, the work here tends to suit people who enjoy building, take real ownership, and are motivated by driving tangible results.
Explore careers at Mercor: <a href="http://www.mercor.com/careers" target="_blank" rel="noopener noreferrer" class="text-indigo-600">www.mercor.com/careers</a>

Luna Aizarani, GM of Growth at Mercor, shares how she’s building systems that connect real human expertise to meaningful work at global scale.

Why I Joined Mercor: Building Infrastructure to Scale Expertise 

Why I Joined Mercor – Luna Aizarani

<h3>Peter Zhang, Mercor Engineering Lead, shares why he transitioned from a career in quantitative finance to be at the forefront of AI.</h3>
<h2></h2>
Why do we pay quantitative traders <a href="https://work.mercor.com/jobs/list_AAABmpZDfV9yE40R8g1Hw4j3/quantitative-traders" target="_blank" rel="noopener noreferrer" class="text-indigo-600">$300/hr</a>?
We pay them to resolve challenging ambiguity—questions about the world that are difficult to scope and harder still to answer. Markets cannot afford to be wrong about the future of financial capital. Trillions of dollars swing on how the world will look in one, five, and twenty-five years, making markets early bells for world-altering shifts.
The bells have been ringing. AI is the question mark of the decade. Markets are scrambling to assess the scale of the buildout, the potential productivity gains, the ultimate winners. Machine intelligence is rippling through industry and everyday human life, raising new questions about our future. Last year, from the trading floor of Jane Street, I felt the gravity of these questions and frustration at the limits of a trading terminal. I wanted to get closer to the ambiguity.
I wanted to study what AI would mean for human capital. Quantitative finance understands talent better than any industry. Firms live and die by identifying, measuring, and utilizing talent. Well before Jane Street, I wondered whether we could encode our heuristics about how to do work into rules and models. These questions have always been considered too complex, too human, to systematize—so we&#39;ve built entire fields of organizational psychology and management theory on intuition rather than data, surrendering to subjective judgment what should be measured and understood.
In early 2025, I heard from a former colleague about a startup called Mercor. They were taking the best experts from around the world and pushing the frontier of model capabilities. They were hiring thousands of experts every month across hundreds of industries and verticals. They were operating at a scale where they couldn’t afford to be wrong about human capital. It was the perfect frontier.
Mercor moves fast. I left New York in April. By May, I was describing my work to a friend. &quot;How can you agree to work on something that might even not be possible?&quot; he asked. &quot;There’s no roadmap!&quot; I was working on assessments: how to move past resumes and directly measure skill. These problems felt more like research papers than product specs: What makes an interview “good?” How can AI <a href="https://talent.docs.mercor.com/support/ai-interview" target="_blank" rel="noopener noreferrer" class="text-indigo-600">run and score interviews</a> at scale? How do you quantify performance when you&#39;re hiring across industries as different as software engineering and law? &quot;The ambiguity,&quot; I told him, &quot;is exactly why I’m here.&quot;
Since then, Mercor has run over a million AI interviews and placed thousands of people into roles they wouldn&#39;t have found otherwise. Traditional screening would have filtered out many of our top performers—the self-taught engineer in Lagos, the Portuguese lawyer. Our models found them and they&#39;re excelling.
These days, I spend my time engineering solutions to new questions. How do we structure teams that multiply rather than average individual brilliance? How do we measure who&#39;s truly excelling when simple metrics fail? And how can we automate these processes without losing the nuance that makes them work?
AI is the new center of gravity for the brightest minds. If you’re excited to face challenging ambiguity at the intersection of AI and how we do work, I’d love to <a href="https://www.mercor.com/careers/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">work with you</a>.

An Engineering Lead at Mercor shares why he left quantitative finance to build AI systems for measuring human talent at scale.

Why I Joined Mercor: From Quant Finance to Engineering

Why I Joined Mercor – Peter Zhang

States that Summit's shareholder distributions are disproportionate

States that Summit's disproportionate distributions violate US tax code

States that a nonresident alien receiving shares violates tax code

<h2>How Mercor’s data and Applied Compute’s long-horizon RL unlock real capability gains for AI models</h2>
Mercor partnered with <a href="https://appliedcompute.com/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Applied Compute</a> to post-train an open-source model using one of our expert-labeled dev sets, resulting in substantial performance gains on the <a href="https://www.mercor.com/apex/apex-agents-leaderboard/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">APEX-Agents</a> benchmark.
With fewer than 1,000 high-quality data points from Mercor, the post-trained model&#39;s Pass@1 and mean score nearly doubled. On the corporate law evals, the Pass@1 score tripled. The training trendline is near-linear, indicating that additional data would likely keep yielding performance gains.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/c15fd60509a1f5ad2dbd7209a4d47d68a0ea85da-1860x510.png" alt="APEX Score across training showing consistent improvement" style="width: 100%; border-radius: 10px;" />
APEX-Agents assesses whether agents can execute the real day-to-day work of investment banking analysts, management consultants, and corporate lawyers. There are 480 tasks, created by a team of Mercor experts: Vice Presidents, Managing Directors, and Managers with 10+ years of experience at top-tier firms. They simulated the demands of the profession to challenge agents to navigate instructions, use a range of applications, manage complicated file systems, and plan over long horizons. See the <a href="https://arxiv.org/abs/2601.14242" target="_blank" rel="noopener noreferrer" class="text-indigo-600">technical report</a> for more details. You can also download the dataset and all of the files from Mercor’s <a href="https://huggingface.co/datasets/mercor/apex-agents" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Hugging Face</a> and our infra service, Archipelago, from our <a href="https://github.com/Mercor-Intelligence/archipelago" target="_blank" rel="noopener noreferrer" class="text-indigo-600">GitHub</a>. For this experiment we used the full benchmark (n=480), measuring Pass@1, Pass@3, and mean criteria passed.

<h1>Training set up</h1>
Mercor provided a dev set of 874 tasks for post-training, split across 50 unique “worlds” of data that represent a scenario. Each world has data and applications that can be found in a real enterprise environment, such as Google Sheets, Docs, and Code Execution. None of the tasks or worlds appear in the APEX-Agents benchmark.
Applied Compute deployed its proprietary long-horizon RL stack to stress-test data quality under realistic training dynamics and measure whether gains transferred to the hardest APEX-Agents tasks. Training was performed single-epoch with no SFT warmup, no filtering, and no task or rubric modifications. Two held-out worlds per domain were reserved for validation to detect overfitting.
Applied Compute evaluated frontier and open-weight models on APEX-Agents to establish baseline capability and identify where learning was possible. GLM 4.6, a mid-scale 355b parameter MoE model with 32b active parameters, emerged as an appropriate model to start from, offering the right tradeoff between iteration speed and baseline competence. It scores 3.8% with Pass@1 and 12.1% based on mean score, which is typical for an open-source model on APEX-Agents.
<h1>Results and continued training gains</h1>
The post-trained model outperforms the baseline across all metrics, with the largest gains in corporate law (Table 1).These improvements come from just 874 expert-labeled tasks. In a low-data regime, the dominant risk is not under-training the model, but misallocating scarce expert effort.
RL training and evaluation reduced this risk by turning each run into a high-signal measurement. By running end-to-end RL with detailed behavioral observability, Applied Compute enabled Mercor to see how much benefit was being delivered by the data, demonstrating that hundreds, not tens of thousands, of examples are sufficient to drive real gains.
Full trajectory-level observability showed how models attempted tasks, allowing Applied Compute to distinguish learning from undesirable behaviors like refusal or premature termination that can be masked in aggregate metrics. Targeted ablations over reasoning budget, tool access, and training configuration were evaluated against optimized prompt baselines to isolate training gains. When issues were identified, fixes were validated through retraining without adding new data. Training eval trendlines showed consistent improvement. Gains across law, banking, and consulting were close to linear, which is atypical in data-limited settings and signals strong alignment between the data and target capabilities. Rapid feedback from training runs allowed expert effort to be redirected toward concrete gaps instead of expanded uniformly. We anticipate that similar amounts of high-quality data will continue to deliver benefits.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/0b5b233542dc1f4af8354bc7dabd5d472f4efb24-3840x2160.png" alt="Training trendline based on APEX Score" style="width: 100%; border-radius: 10px;" />
<h1>Example trajectory</h1>
One of our worlds (see below) shows a corporate lawyer on a due diligence project, tasked with analyzing whether the company’s shareholder payouts comply with US tax law. The world contains a full suite of corporate records: shareholder agreements, the distribution schedule, the original S-Corp election filing form, and a reference copy of the tax code that governs S-Corporations.
The baseline model produces a professional looking but factually flawed memo that incorrectly states that the corporation is in substantial compliance with US tax code. It used 18 tool calls and worked linearly. It listed files, read the distribution schedule and tax returns before submitting its final answer. The baseline model took the documents at face value and justified compliance despite evidence that proved otherwise. It correctly found the shareholder and payment records, but assumed the distribution matches the ownership stakes rather than checking.
In contrast, the post-trained model correctly states that the company is non-compliant. It also finds out that one shareholder was overpaid in 2022 and 2024 by correctly citing 26 USC §1366(a)(1) regarding the failure of pro-rata allocations and stating that the transfer to one individual violates §1361(b)(1)(C). The post-trained model improved in its reasoning and planning. It spent 9 steps just on reading specific US tax code sections, then executed several Python scripts to check the math on the distributions. It even performed a self-correction when it realized it hadn&#39;t completed its checklist.
<h1>Conclusion</h1>
This experiment demonstrates that quality datasets can push open-source models to unlock new capabilities, adopting the rigorous approach required for high-stakes professional work. With under 1,000 tasks and one epoch of training, we saw dramatic improvements and have high confidence in further gains from adding more data. The benefits of expert-created specialized data will only increase as training stacks adapt and models become more capable. Run evals yourself on <a href="https://huggingface.co/datasets/mercor/apex-agents" target="_blank" rel="noopener noreferrer" class="text-indigo-600">APEX-Agents</a> now.
<h1>Example prompt with responses from the baseline and post-trained models</h1>

How Mercor's data and Applied Compute's long-horizon RL unlock real capability gains for AI models

Expert data drives model performance

We created the first version of the AI Productivity Index (APEX) to assess whether frontier models can perform high-value work in Investment banking, Management consulting, Law, and Medicine. We found that even the very best models struggle on complex real-world tasks, failing to meet the production bar.
Mercor has now doubled the size of the heldout evaluation set in APEX from n=200 to n=400. This larger eval set allows us to more consistently evaluate frontier models’ ability to perform tasks that create economic value. The design of the cases remains the same (comprising prompts and source documents, and a grading rubric) but we have increased their complexity and variety. On average, tasks in APEX take over two-and-half hours for seasoned professionals to complete in the real-world. The contributors to APEX typically had over 7 years of experience.
We have also refined the evaluation methodology in APEX, increasing the number of runs we execute to 8, simplifying the grading process, and adding confidence intervals to our results. Read the <a href="https://arxiv.org/abs/2509.25721" target="_blank" rel="noopener noreferrer" class="text-indigo-600">technical report</a> to find out more about our approach to evaluation and how the dataset was created.
<h2>Results</h2>
The best performing model (GPT 5, Thinking = High) has the highest mean score at 67%, followed by Gemini 3 Pro (Thinking = High) at 64.3% and Grok 4 at 63.5%. Models&#39; scores are lowest on Investment banking, with the highest scoring model achieving 63.0%, followed by Management consulting (top score = 64%), Medicine (top score = 65.5%), and, with substantially higher scores, Law (top score = 77.9%). APEX shows that models struggle with real-world tasks that professionals undertake everyday. The new leaderboard is available <a href="https://www.mercor.com/apex/apex-v1-leaderboard/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">here</a>.
Gemini 3 Pro (Thinking = High), released in November 2025, is a substantial improvement on 2.5, beating it out by over 5 percentage points overall, and on Investment banking by 9 percentage points. Similarly, we see Opus 4.5 (Thinking = On), also released in November, beating Sonnet 4.5 and Opus 4.1 by 6 percentage points and 12 percentage points respectively. These substantial improvements speak to a meaningful step forward in models’ ability to perform high-value tasks. GPT 5.1 is an exception and does not improve on GPT 5 (which remains the leaderboard champion), but this is perhaps not surprising given that 5.1 is primarily meant to be more conversational and explanative, rather than better at complex reasoning. Finally, given it is the only model without an explicit reasoning setting, Grok 4, is remarkably strong and comes 4th overall.
If you want to add your model to the leaderboard or run a loss analysis, contact the Mercor Applied AI Research team at apex@mercor.com.
<h2>Open source eval set</h2>
We are releasing n=100 open-source cases (APEX-v1-devset) on <a href="https://huggingface.co/datasets/mercor/APEX-v1-extended" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Hugging Face</a> with a CC-BY licence for anyone to train on, evaluate against, and research. The open-source cases were created by the same annotators through the same production pipeline. We are also open-sourcing our <a href="https://github.com/Mercor-Intelligence/apex-evals/tree/main/apex-oss-eval" target="_blank" rel="noopener noreferrer" class="text-indigo-600">evaluation harness</a> so you can exactly match our grading approach. We are looking forward to seeing what the community builds and would love to hear from any researchers using our data.

Osvald Nitski

Doubling the size of the AI Productivity Index to better measure AI models’ economic value.


Expanding the Mercor AI Productivity Index

Expanding the AI Productivity Index (APEX)

Today, we&#39;re releasing our first version of the AI Consumer Index (ACE).
ACE tests what people actually want AI to do—from finding a gift for a friend to getting a custom recipe recommendation or fixing a hole in their drywall.
ACE contains realistic and challenging evals, split across shopping, food, gaming and DIY, created by experts from the Mercor platform. We are excited to share our new <a href="https://www.mercor.com/apex/ace-leaderboard/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">leaderboard</a>, <a href="https://arxiv.org/abs/2512.04921" target="_blank" rel="noopener noreferrer" class="text-indigo-600">technical report</a>, <a href="https://huggingface.co/datasets/mercor/ACE" target="_blank" rel="noopener noreferrer" class="text-indigo-600">open source dataset</a>, and <a href="https://github.com/Mercor-Intelligence/apex-evals" target="_blank" rel="noopener noreferrer" class="text-indigo-600">eval harness</a>.
<h2>Results</h2>
We show that models routinely fail on consumer tasks—GPT 5.1 (Thinking = High) is the top model but scores only 56.1%. The next best models are GPT 5 (Thinking = High) and o3 Pro (Thinking = On). The best performing model from Google is Gemini 3 Pro (Thinking = High) and from Anthropic is Opus 4.5 (Thinking = On), showing how the latest model releases are steadily improving at consumer tasks.
We see substantial differences in model performance across the four domains. No models score over 50% on Shopping tasks, an opportunity worth $5+ trillion globally – but models perform much better in Food. GPT 5 (Thinking = High) hits an impressive 70%, beating out the next best model by 10 percentage points. In DIY and Gaming we see the biggest range, with model scores ranging from 28% to 61%. Beyond these high-level stats we see a lot of tasks where models fail, often scoring under 25%.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/e93be49858bb82d553eac79045d8872cd61082ca-1974x2074.png" alt="Mercor AI Consumer Index (ACE)" style="width: 100%; border-radius: 10px;" />
<h2>Grading approach</h2>
We introduce a novel rubric-based evaluation methodology with ACE.
Each task has a rubric of prompt-specific criteria to scalably grade model responses. Every rubric contains at least one hurdle criterion that must be passed before further rewards can be unlocked. The hurdles require the model to meet the user’s core objective -- such as, in Shopping, returning the requested type of product or, in DIY, providing a solution to the user&#39;s problem. The hurdles are important for minimizing the risk of reward hacking. We do not want to reward responses that are mostly irrelevant but still meet a specific requirement (e.g., the response returns any item under $50).
We also add grounding criteria that penalize models for making claims that are not supported by the retrieved web sources (i.e., hallucinating) or providing non-working links. These account for 42% of Gaming criteria and 74% of Shopping criteria, and do not appear in DIY or Food tasks. GPT 5.1 (Thinking = High) is the most grounded model, failing just 29% of the grounding criteria, whereas Gemini 3 Pro (Thinking = High) is the least grounded, failing on 62%.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/080cfaea1586645252936f4e259b6437e81e6098-1744x1108.png" alt="" style="width: 100%; border-radius: 10px;" />
<h2>Loss analysis</h2>
We built ACE to provide fine-grained insight into the performance of models – and every item in the rubrics are tagged with the criteria type, which can be used for loss analysis of model performance.
For instance, ACE shows that models perform well at meeting quantity requirements (nearly all models score 80% on this criteria type in Food) but they are much worse at meeting nuanced requests, like compatibility requirements in Gaming (most models score under 40%) or providing suitable safety warnings in DIY (most models score under 50%). For some criteria types, models find them so difficult that their mean score is actually negative – like providing working links or giving the price.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/e230c5984a08bbb2096d1df3930ca9274a9e61ce-1992x1500.png" alt="" style="width: 100%; border-radius: 10px;" />
<h2>Open sourcing</h2>
We are open sourcing 20 cases in each of the four domains (n = 80 total) on <a href="https://huggingface.co/datasets/mercor/ACE" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Hugging Face</a>. The data has a similar composition and is similarly difficult to the hidden heldout set. You can also use our evaluation harness (now on <a href="https://github.com/Mercor-Intelligence/apex-evals" target="_blank" rel="noopener noreferrer" class="text-indigo-600">Github</a>) to reproduce our grading approach. If you build with ACE, please let us know. To submit your model for testing, email apex@mercor.com
ACE is only possible because of the incredible work of our experts. Thank you to everyone who took part in the project!
<img src="https://cdn.sanity.io/images/h6s14f4z/production/6745667436ccc0ed66fe3708aaa5dd6c0065bd26-2240x1184.png" alt="" style="width: 100%; border-radius: 10px;" />

AI Consumer Index tests what people actually want AI to do across shopping, food, gaming and DIY, created by experts from the Mercor platform.

Introducing the AI Consumer Index | Mercor

Introducing the AI Consumer Index

Knowledge is passed from one person to another. Students learn from teachers. Employees learn from managers. Apprentices learn from masters. Progress is made through people.
Since we founded Mercor almost three years ago, AI has advanced at an astonishing pace. But it still struggles with the subtleties that drive economically valuable work—balancing trade-offs, understanding intent, developing taste, and deciding what should be done, not just what can be done.
That&#39;s where our work begins.
<h2>Unlocking Human Potential</h2>
Mercor sits at the intersection of labor markets and AI research. We connect human expertise with leading AI labs and enterprises that drive the AI economy.
At Mercor, our vast talent network trains frontier AI models in the same way teachers train students: by sharing knowledge, experience, and context that can&#39;t be captured in code alone. Each project expands what models understand.
Each advance in AI, in turn, unlocks human potential.
We see this through the progress our experts make every day:
<ul><li>A doctor shaping how AI recognizes early warning signs that could be missed by the human eye.</li><li>A banker training an agent to do financial analysis far more efficiently than redundantly analyzing data rooms.</li><li>A lawyer refining how models reason through precedent to improve legal judgment.</li></ul>
<h2>Defining a New Category of Work</h2>
AI is creating opportunity and accelerating human capability.
Millions of people will spend the next decade teaching machines the judgment, nuance, and taste that only humans possess. Instead of doing predictable work repeatedly, they&#39;ll teach agents how to do it once, so the agent can do it a million times.
Enterprise value chains are already shifting this way. Professionals can now codify workflows as evaluations that models can learn and improve from.
In turn, our experts are moving up the value chain. They&#39;re unlocking their potential by offloading rote tasks to agents and focusing on more economically valuable work that AI can&#39;t reliably do.
<img src="https://cdn.sanity.io/images/h6s14f4z/production/fa6d7579746d6250ae023920130bc6c75266d50a-3386x924.png" alt="series-c-metrics" style="width: 100%; border-radius: 10px;" />
<h2>Investing In Our Future</h2>
Today, we&#39;re announcing our $350 million Series C funding, led by Felicis with participation from Benchmark, General Catalyst, and Robinhood Ventures. This round values Mercor at $10 billion, 5x our Series B valuation.
The investment accelerates our mission across <a href="https://mercor.com/blog/big-things/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">three focus areas</a>:
<ul><li>Vast talent network</li><li>Better matching</li><li>Faster delivery</li></ul>
We are uniquely positioned to create this new category of work and shape how human and artificial intelligence create more economic value.
We&#39;re hiring. Join us: <a href="https://mercor.com/careers/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">https://mercor.com/careers/</a>

Announcing Mercor's $350 million Series C at a $10 billion valuation.

Unlocking Human Potential in the AI Economy

Many believe gains made in AI must be zero-sum that as AI improves, human opportunity will decline. But that&#39;s not what we&#39;re seeing.
Our experts collectively earn more than $1M a day. Our customers are today&#39;s most consequential companies. We are the fastest-growing company in history.
We are delivering on a mission to unlock human potential. We are uniquely positioned to create a new category of work that values and progresses human expertise in the AI economy.
We will focus on the following three Big Things:
<h2>Three Big Things</h2>
Vast talent network: Our competitive moat is the network effects from being obsessed with our talent experience. We are proud that more than half of our new experts come through referrals. We won&#39;t lose sight of that. That’s why we will continue to make long-term investments in sourcing, identifying, and retaining top performers who drive disproportionate value for our customers.
Better matching: The right person matched to the right opportunity can create 10x more value. We&#39;ll keep advancing our matching systems to understand each expert&#39;s capabilities and pair them with the opportunities where they&#39;ll have the greatest impact.
Faster delivery: Speed extends across the entire life cycle of data production. We&#39;re building new products and automating everything from fraud detection and onboarding to analytics, review, and testing.
<h2>The Future</h2>
Human data is the foundation of the new economy. Human insight will guide AI, not compete with it.
The total market for human data is defined by the things humans can do that models can&#39;t. Models might be superhuman at Olympiad math, but they still can&#39;t draft an email, negotiate a deal, or understand the tone of a legal argument. Humans give models that missing context. As AI continues to expand what is possible, new categories of work will be created.
This is why the <a href="https://mercor.com/blog/the-economy-will-become-an-rl-environment-machine/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">economy will become an RL environment machine</a>, and every enterprise value chain will converge on evals.
Our job is to unlock the human potential that will drive the AI economy forward.
These are our &quot;Big Things&quot; and they will be for decades to come.

Our focus to deliver on a mission to unlock human potential.

Big things

The biggest obstacle to AI delivering on its economic potential is the gap between existing AI evaluations and what professionals do in the real world. We&#39;re launching the AI Productivity Index (APEX) to start bridging this gap.
APEX is a first-of-its-kind benchmark that evaluates AI models based on their ability to perform economically valuable knowledge work. With future releases, we will expand coverage to other industries, roles, and countries.
APEX is gauging how AI systems are increasing productivity, reshaping the workforce and creating economic value. Alongside other initiatives in the research community, such as OpenAI’s GDPval, we are proud to guide the development of the next generation of AI models to make them more useful. AI is already superhuman at Olympiad math, but these capabilities can be disconnected from what drives the economy. It&#39;s great to have 10,000 PhDs in your pocket—it&#39;s even better to have a model that can reliably do your taxes.
<h2>Constructing APEX</h2>
APEX v1.0 consists of 200 cases split evenly across investment banking, law, consulting, and medical practice. Each case consists of a prompt (task description), sources (information needed to complete the task), and a rubric (criteria for grading model responses). We constructed APEX v1.0 in five steps:
<ol><li>Sourcing experts: we assembled a team of ~100 experts with top-tier experience (e.g., investment bankers from Goldman Sachs) across four professions.</li><li>Prompt generation: experts generate task descriptions, or prompts, describing common workflows in each domain. These workflows are aligned with economic value creation in two ways. Tasks are based on deliverables: prompts ask models to generate deliverables, e.g., a patient diagnosis by a doctor or a competitive research memo by a consultant. Thus, each task in APEX, if completed, would generate genuine economic value. Task distributions: the distribution of prompts exactly matches the experts&#39; estimate of the share of time spent on each workflow. For example, in investment banking, financial modeling and valuation (FMV) tasks were estimated to take up 30% of analysts&#39; time. Thus, FMV tasks comprise 30% of the APEX investment banking benchmark.</li><li>Source generation: experts produce source documents that contain relevant evidence needed to respond to the prompts. For example, in medical practice, a source document might be a real or synthetic set of CDC recommendations. On average, each prompt is accompanied by 5.83 source documents, comprising (on average) 26,000 tokens.</li><li>Rubric generation: experts produce a rubric of prompt-specific criteria. Each criterion is an objective and self-contained statement about the response. For example, if the prompt asks the model to analyze growth opportunities for Delta airlines in 2025, one criterion could stipulate &quot;the response mentions Delta airline&#39;s 2025 revenue.&quot; Rubrics have an average of 29.09 separate criteria.</li><li>Quality control: After prompts, sources, and rubrics have been generated by an expert, a separate expert reviews them to ensure quality control. In total, 300 prompts were started by contributors, of which 200 were approved by reviewers and added to APEX v1.0.</li></ol>
Experts estimated that tasks in APEX would take a professional between 1 and 8 hours (3.5 on average).
<img src="https://cdn.sanity.io/images/h6s14f4z/production/1460f4cf0e83f35cd47cb8436633ff0922afb3c8-1296x346.png" alt="table-1-apex" style="width: 100%; border-radius: 10px;" />
<h2>Evaluation &amp; Results</h2>
<img src="https://cdn.sanity.io/images/h6s14f4z/production/623da020d622db1aa3f9a1766fb3c131e1e55090-2040x1200.png" alt="top-3-models" style="width: 100%; border-radius: 10px;" />
We evaluate 21 state-of-the-art models using APEX v1.0, including top-performing closed and open source models. Each model is given the prompt and sources as an input, and then outputs its response as long-form text. The text responses are graded by a panel of LLM judges (majority vote) according to the expert-generated rubric. The overall score for each response is defined as the average number of criteria satisfied.
This rubric-based evaluation system–also used in OpenAI’s excellent <a href="https://openai.com/index/healthbench/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">HealthBench</a> work–allows us to automatically grade new models as they are released while maintaining consistency and objectivity. We report our findings on auto-grading consistency in our white paper.
GPT-5 achieved the top score of 64.2% and the best performing open source model, Qwen3, was ranked 7th overall with 59.8%. The top scores were highest in Law (70.5%) and worst for Investment Banking (59.7% ). None of the models meet the production bar for automating real-world tasks in the four professions we looked at. In a live setting, all would require substantial human oversight.
That said, the initial results provide a basis for optimism. APEX-v1.0 is highly complex, and its tasks require advanced reasoning, synthesis, multi-hop knowledge handling, and expert-level critical-thinking. This is reflected in the time that annotators estimated it would take them to complete the tasks (3.5 hour average). Models that could autonomously complete these tasks have the potential to unlock hundreds of billions of dollars of value across the U.S. economy.
<h2>Future work</h2>
APEX-v1.0 represents a step forward towards economically meaningful evaluations of AI models. However, it is an imperfect benchmark, and we plan to improve APEX over time:
APEX world: We are working on introducing simulated environments to allow AI models to interact with clones of common applications like SharePoint, Google Workspace, and other external tools via MCP, API, and GUI. We are hiring experts to populate these worlds with data as if they are working in mock companies. Future iterations of APEX will then evaluate models&#39; ability to interact in these worlds, with many more tools and files available to the models. We aim to bridge the sim2real gap in world fidelity, data distribution, and task realism.
Expanding the benchmark: We will broaden the range of professions and task types included, particularly in creative and technical fields. In partnership with academic and industry leaders, we will increase the granularity of the first four domains to show results in specific groups of workflows and areas of practice.
What does 60% mean? No models are close to achieving a 100% score on APEX. That said, in some cases, a performance of 60% may already add substantial economic value–for example, perhaps a consultant can more easily complete a competitor analysis if given an initial draft from an AI. On the other hand, in some domains, inaccuracies may be actively harmful–an AI-generated diagnostic report might ultimately waste a doctor&#39;s time if it needs to be carefully fact-checked for inaccuracies before it can be used. More research is needed to understand the economic impact of imperfect models.
For questions, feedback, or to get involved, reach out to us at apex@mercor.com.

A New Benchmark Measuring the Economic Impact of AI

Introducing APEX: The AI Productivity Index

Every technological revolution has sparked fears of job loss. The industrial revolution displaced domestic producers with machines. The computer revolution displaced manual clerical work with spreadsheets and databases.
And yet, unemployment rates are lower today than both before and during these events, which each yielded entirely new categories of work. The vast majority of job categories recognized by the Bureau of Labor Statistics didn’t exist before the industrial revolution.
<h2>Humans Will Do Things Once</h2>
The history of technology is a story of democratizing access: the printing press spread ideas, industry scaled labor, and computers digitized knowledge. Each revolution forged entire industries around it. Today, AI makes human capability itself sharable.
<blockquote>“If you wish to achieve some kind of intellectual immortality, writing for the AIs is probably your best chance.” - Tyler Cowen</blockquote>
The value of human work will shift. Think about the difference between filing taxes once and teaching an AI model how to file taxes for you forever. The first is a variable cost, paid millions of times over by individuals and businesses. The second is a fixed cost; once we encode that knowledge, it can be applied an unlimited number of times.
<h2>Real-World Environments</h2>
Reinforcement learning (RL) is becoming so effective that it can saturate any eval, but academic benchmarks aren&#39;t reflective of the outcomes that consumers and enterprises care about. There is a sim-to-real gap in our benchmarks. Did the tax filing minimize liability? Did the medical advice improve patient outcomes? Did the lesson plan help students actually learn?
The real world has richer data rooms, more complex environments of applications and tools, and requests from both programmers and accountants. The frontier of model evaluation now lies in building richer environments: data rooms that mirror your Google Drive workspace, scaffolding that mimics the many applications you have on your laptop or phone, and reward functions that can assess the near-infinite number of actions you can take in the real world.
Models also need to be evaluated on longer-horizon tasks and collaborative environments: longitudinal patient cases assessed by boards of physicians, multi-party negotiations in M&amp;A deals, and risk-hedging as markets move through cycles.
<h2>An Expanding Frontier</h2>
The market for humans teaching models is based on the amount of tasks humans can do which agents can’t do. Many researchers who believe in the inevitability of ASI downplay the role of human data. Once AI exceeds humans in every task, they ask, why would human data matter? Will the pool of people able to contribute to model improvement shrink substantially?
We worked on a project where a team of 100 people worked to find mistakes made by a frontier agent while using a tool. They created rubrics to evaluate the model’s mistakes. At first, everyone easily stumped the model because it failed frequently. Six months later, only 20 people could still stump the model, reinforcing the case made by skeptics of human data.
We then added more tools that the agent could access and started pushing for longer-horizon tasks that would take humans over ten hours to complete. Suddenly, the model began failing across these challenges, and all 100 participants were able to once again contribute meaningfully to the project. As long as there are tasks in the economy that humans can perform but agents cannot, we will continue to need humans to create evaluations and train agents.
<h2>The Long-Term Outlook</h2>
Everyone is focused on the jobs AI might eliminate, such as copywriting, paralegal work, and medical billing. But not nearly enough attention is dedicated to the industry it will create, driven by people who will shape AI’s judgment, design its training environments, and ensure its outputs meet human standards.
We are entering the era of experience, with models learning to optimize for rewards in the real-world. Just as humans learn through the guidance of others, AI will require robust feedback. Professors create tests and rubrics to help us improve, while managers provide us with performance reviews to track how we’re doing in our jobs. The same type of scaffolding will be needed by the next generation of AI models.
The industrial revolution created a new class of workers who designed machines and kept them running. Similarly, the AI revolution will create a new class of workers tasked with guiding machines and democratizing access to their abilities. This is the great paradox: the future of AI is human.

While everyone fears job loss, we’re creating a new category of knowledge work faster than any other time in history. The future of work will converge on training agents.

The Economy will Become an RL Environment Machine

People often ask why I left a burgeoning career in law to work for Mercor. After all, I liked practice (which is, unfortunately, a rather rare sentiment). So why leave a stable career path that I’d spent half a decade building and move myself and my husband across the country to become a Strategic Projects Lead? The truth is that I became impatient: impatient for impact, impatient for growth, and impatient to be at the frontlines of a technology that was already changing the world, with far more to come.
Over the last few years, I saw intermittent glimpses of what AI could mean for humanity. It is a fundamental fact that most professions critical to the public good—healthcare, legal defense, teaching—are woefully understaffed. And, for the first time, it seemed like we were on the verge of a technological wave that could truly (and quickly) help fill those gaps. As a Second Circuit law clerk, I would sometimes compare pro se legal briefs (those written by individuals without an attorney, almost always because they cannot afford one) to the arguments AI models made if I fed them the (PII-scrubbed) relevant legal questions. While the models would occasionally hallucinate, their legal arguments were almost always better than those in the pro se briefs. They were, however, still far below the quality of legal analysis that the $1k+-an-hour lawyers at white shoe firms could produce. I got into the human data space—where people create the data that trains AI—because I wanted to help models deliver top-notch legal analysis, finally giving the Davids of the world the sling they need to take on the Goliaths.
And I joined Mercor specifically because of its incredible position leading a key transformation within that space: a shift from simple data labeling (e.g., deciding whether an image is of a stop sign or a child) to semantic intelligence work (where experts generate complex tasks, which can take 20+ hours to complete, based on their domain-specific knowledge). The company’s core thesis was that, to create next level AI models, you need great data and, to create great data, you need top human talent. Thus, Mercor’s founders focused on (1) building products that could effectively and efficiently screen for true domain experts (products which have use cases that <a href="https://mercor.com/blog/secret-master-plan/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">go far beyond the human data space</a>) and (2) creating a deep bench of those experts across a broad range of domains.
The company’s success in this new era of semantic intelligence work has made my job as a Strategic Projects Lead incredibly exciting for three reasons: (1) we work for the best clients; (2) we engage the best experts; and (3) we become the best operators. Mercor now works with the <a href="https://x.com/BrendanFoody/status/1939783540394402083" target="_blank" rel="noopener noreferrer" class="text-indigo-600">top five AI labs and six of the Magnificent Seven</a>; many of the projects we run for these companies involve the world’s best and brightest, including Nobel Prize recipients, Emmy winners, Marshall and Rhodes Scholars, FAANG software engineers, and IMO medalists. To make these projects successful, Mercor also invests in world-class internal talent. My colleagues are among the sharpest and most committed people I’ve had the privilege of working with. And we’ve all grown into even stronger operators (and <a href="https://mercor.com/blog/why-i-joined-mercor-srini-rajagopal/" target="_blank" rel="noopener noreferrer" class="text-indigo-600">engineers</a>) by taking on far more challenging and meaningful problems at Mercor than we could find elsewhere—backed by exceptional mentorship from leaders like the Mercor founders, who built a company that has engaged 10,000+ experts from 45+ countries in under two years, and Sundeep Jain, Mercor’s President and former Chief Product Officer at Uber.
To put things in perspective: in my second week at Mercor, I was tasked with staffing and running a project of 200+ software developers for one of the world’s top AI companies. This project not only created thousands of high quality data samples that will move the needle on AI progress—it also gave hundreds of people flexible, high-paid work for nearly five months, with a total of over $4,000,000 DPT (Dollars Paid to Talent). In my second quarter at Mercor, I interfaced almost daily with one of the top researchers at the same frontier lab to manage what the lab has referred to as one of the most ambitious human data projects it’s ever undertaken (notably led by an all female team, on both the lab’s side and Mercor’s). In sum, I can’t think of a better place to both learn about the human data space, with a bird’s eye view of how the best AI companies utilize human data to improve their models, and to challenge myself as an operator, responsible for supporting hundreds of experts and executing projects worth millions of dollars.
Looking back, the decision to leave law wasn’t about walking away from anything: it was about running toward something urgent and somewhere that I could flourish. I wanted to be in a place where innovation was the norm, where I could take full ownership from Day One, and where the work could scale beyond a single courtroom or client to help shape systems at the global level. Mercor has been that place.
For anyone standing at a similar crossroads who is curious about how they can contribute to something bigger, faster, and more impactful, I hope my story offers a glimpse of what’s possible. If you’re drawn to the same things that I am—a desire to have global impact; to work on the cutting edge of developments in AI; and to push the boundaries of your capabilities—I’d encourage you to check out <a href="https://mercor.com/careers" target="_blank" rel="noopener noreferrer" class="text-indigo-600">our open internal roles</a>.

People often ask why I left a burgeoning career in law to work for Mercor...

Why I Joined Mercor

Why I Joined Mercor – Nancy Fairbank

At Mercor, we connect graduate-level experts with meaningful, well-paid work that leverages their domain knowledge, while providing AI labs with access to our highly specialized and trusted network of talent. The experts on our platform train frontier AI models using their domain expertise by developing discipline-specific prompts, evaluating responses, and delivering high-quality human feedback across fields ranging from law, linguistics, engineering, and medicine.
For many graduate students and alumni, it’s both a valuable opportunity to apply their skills at the cutting edge of technology and a way to monetize their expertise without leaving academia behind. To invest in the future of academic research and human insight, we launched the Mercor Graduate Fellowship to support outstanding graduate students who are on-track to do exceptional work in their field.
This year, we received over 2,000 applications from across the country and are proud to announce our 50 finalists and two fellowship winners:
<ul><li>Neil Band, a Rhodes Scholar and third-year Computer Science PhD student at Stanford</li><li>Mireya Gonzales-Rivera, an incoming Physics PhD student at UC Berkeley, graduated from CSU San Marcos</li></ul>
The fellowship comes with a $50,000 grant and public recognition as part of our commitment to supporting graduate researchers and unlocking access to opportunity.
<h2>Meet the 2025 Winners</h2>
Neil Band
Neil is a third-year Computer Science PhD student at Stanford and a former Rhodes Scholar. His research focuses on making large language models more trustworthy and reliable, tackling problems such as hallucination, uncertainty calibration, and reasoning in LLMs. He currently works in one of Stanford’s top AI research labs, exploring how statistical thinking can be applied to modern generative systems.
With the support of this fellowship, Neil plans to take on more ambitious research, further contributing to the future of safe and reliable AI.
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Mireya Gonzales-Rivera
Mireya earned her bachelor’s in applied physics from California State University, San Marcos, where she conducted undergraduate research in quantum nanoelectronics and silicon-based qubit architectures. This fall, she’s beginning her Physics PhD at UC Berkeley, with a focus on quantum information science.
Mireya aims to build a lab that expands access to research and mentorship for underrepresented students in STEM. Her passion for equity, mentorship, and scientific discovery made her stand out in this year’s applicant pool as a clear example of undiscovered talent.
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<h2>A Platform Built for Academic Talent</h2>
Through our platform, thousands of PhDs and postdocs are already contributing to advancements in AI and getting paid well for it. For some, it’s a full-time career path. For others, it’s a part-time opportunity to apply their expertise beyond the lab.
Whether through work or funding, our mission remains the same: to support graduate researchers, amplify their impact, and help them shape the future.

At Mercor, we connect graduate-level experts with meaningful, well-paid work that leverages their domain knowledge, while providing AI labs with access to our highly specialized and trusted network of talent.

Mercor Graduate Fellowship Winners

Reinforcement Learning (RL) is driving the most exciting advancements in AI. RL is becoming so effective that models will be able to saturate any evaluation. This means that the primary barrier to applying agents to the entire economy is building evals for everything. However, AI labs are facing a dire shortage of relevant evaluations. Academic evaluations that labs goal on don’t reflect what consumers and enterprises demand in the economy.
Evals are the new PRD. Progress in accelerating knowledge work will converge on building environments and evaluations that map real workspaces and deliverables. This new RL-centric paradigm of human data is vastly more data efficient than pretraining, SFT, or RLHF. Most knowledge work includes recurring workflows as variable costs, but creating an environment or evaluation can transform that into a one-time fixed cost.
<h2>Training on Verifiable Rewards</h2>
RL environments allow for rewarding outcomes and intermediate steps in an evaluation. Models take many attempts at a problem, using test-time compute to &quot;think&quot; before it answers. Human created autograders reward the attempts which were &quot;good&quot;. Reinforcing on those &quot;good&quot; trajectories upweights the chains of thought that were used to get to the answer. This teaches models to think correctly about different types of problems as researchers iteratively hill climb evals.
These environments can be thought of as existing on a spectrum of rigidity between two categories:
<ul><li>Objective domains: Games, like pac-man, chess, and Go, have clear states spaces, action spaces, and desired outcomes. Math, code, and even some tasks in biology, can often be formulated with near game-like verifiability. This is where RL has achieved early massive success already, notably, AlphaProof, AlphaFold, and DeepSeek R1 and the many code generation models on the market today.</li><li>Subjective domains: It’s more difficult to measure accuracy in many real world tasks such as generating investment memos, making legal briefs, providing therapy. This makes it difficult to verify that a model achieved desired outcomes. Additionally, experts often support multiple valid opinions about desired processes and outcomes. Rubric-based rewards serve as a way to learn from the messiness of expert human opinions. How to evaluate and train with rubrics as environments is an exciting area of research with roots laid as early as constitutional AI and RLAIF work from Anthropic.</li></ul>
Computer-use agents sit somewhere in the middle. For most of the tasks humans do on computers, goals start to become ambiguous and multi-faceted. Once defined, the actions and outcomes are programmatic and verifiable. These could include planning trips, responding to emails, shopping, or posting on social media. In all of these cases, containerized environments allow for horizontal scaling to learn online from thousands of interactions in parallel.
<h2>Environments Create Experience</h2>
Eventually, our AI systems will learn automatically from signals in the real world like pupils’ test scores increasing, sales closing, maybe even bridges being built. However, intermediate rewards will always remain critical. Similar to how humans learn from other people, models will need guidance on which styles of teaching and sales techniques are most effective. Humans will remain an integral part of the environments models learn from.
We will never escape the era of data; it must follow us to the frontier. That frontier is human created environments that provide durable sources of experiential data. These environments can serve to train and evaluate models.
<h2>The Path Forward</h2>
Meeting today’s data demand requires rethinking the way we generate signal from human efforts. Creating evals and RL environments is the highest leverage and most durable use of people’s time. Mercor has helped pioneer environment generation using autograders and continues to push the boundaries of RL data with simulated workspaces, multi-turn support, and multi-modality.
Knowledge work will quickly converge on building RL environments and evaluations for agents to learn from. As AI enters the workforce and operates over proprietary information and under unique professional contexts, these environments codify knowledge and goals for agents. Once individual steps of agentic workflows reach sufficient reliability, all that will be left will be RL training on the goals laid out by humankind.

Reinforcement Learning (RL) is driving the most exciting advancements in AI. RL is becoming so effective that models will be able to saturate any evaluation. This means that the primary barrier to applying agents to the entire economy is building evals for everything. However, AI labs are facing a dire shortage of relevant evaluations.

Welcome to The Era of Evals

Imagine a world where Jeff Bezos is a hedge fund investor, Howard Shultz is a salesman, and Reed Hastings is a teacher. That was the world we lived in, not so long ago. These are the jobs they were doing before they found the best use for their talents.
We founded Mercor because the labor market is the largest, most inefficient market in the world. Better matching people with the work they do everyday is the largest lever on maximizing global utility. While we gained incredible traction with our initial focus on contracting experts to train AI models, this is only the first step in our plan to solve global labor allocation.
The Wedge
Marketplaces are hard to get off the ground, but if they do take off they become huge. The successful ones have a wedge into a large and pressing unmet need. For Uber, the wedge was black cars. For Airbnb, it was conferences.
We started 2024 in our apartment with no US employees, under $1M in annual revenue, and only seed companies as customers. Last year we grew 6400% and we now work with the most sophisticated technology companies in the world, making us one of the fastest growing companies in Silicon Valley history.
We believe we can create hundreds of thousands of opportunities with AI labs alone, but that pales in comparison to the billions of knowledge work opportunities in the world. The technology that we’ve been building is generally applicable.
Structural Inefficiency
Labor inefficiency stems from two structural challenges in the market:
<ol><li>Fragmentation–Candidates apply to a handful of opportunities and companies consider a fraction of a percent of candidates in the market. This is because matching supply and demand needs to be solved manually (and previously in person). Companies manually review resumes, conduct interviews, and predict who they believe will perform well. Human time is the limiting factor. However, if you can solve this matching problem at the cost of software it allows you to interview everyone, making way for a global, unified labor market that every candidate applies to and every company finds talent from.</li><li>Imperfect Information–When you order a ride on Uber, you know what you’re getting. When you book an Airbnb, the pictures usually do a pretty good job. When you’re hiring someone, it’s extremely difficult to accurately predict how well they will perform. Imperfect human judgement is embedded within every transaction. While LLMs are not perfect at talent assessment, models are quickly surpassing human capabilities. This trend will continue to make transactions more efficient.</li></ol>
Correspondingly, our main objectives are to attract high caliber applicants to come to Mercor and accurately predict candidate’s job performance. Achieving these objectives will solve global labor efficiency more broadly.
Contracting experts to train AI models is the perfect forcing function on these objectives. First, we collect performance data from AI labs within days, compared to the 3 month lag from a traditional enterprise. This allows us to immediately calibrate on the effectiveness of our models and continuously experiment to find the features predictive of success. Second, we need to engage with a broad pool of candidates across all knowledge work roles (law, consulting, medicine, engineering, etc.). This builds the strength of our talent pool across every professional and academic domain. Third, we will service “unreasonable asks” from AI labs like needing to find 300 people in two days. These high volume requests for quality people on extremely short timelines can’t be fulfilled with a services operation. They force us to build the automations at each layer of the engagement process to deliver.
Hiring for All Work
We have the largest comparative advantage from automating talent assessment when the ratio of time spent assessing someone relative to the time spent working with them is the highest. When hiring someone for 5 years, it’s easier to interview them manually. When hiring someone for 5 weeks, efficient matching automation creates a huge comparative advantage. Because of this, we’ve started with shorter duration contract work, but will expand progressively towards longer duration, full-time jobs as our technology matures.
So, in short, the master plan is:
<ol><li>Hire people to train AI models</li><li>Use those contracts to learn how to predict job performance</li><li>Expand to short-duration contract roles</li><li>Hire people for all jobs</li></ol>
Don’t tell anyone.

Imagine a world where Jeff Bezos is a hedge fund investor, Howard Shultz is a salesman, and Reed Hastings is a teacher. That was the world we lived in, not so long ago. These are the jobs they were doing before they found the best use for their talents.

The Secret Mercor Master Plan

Throughout history, many of humanity’s great minds took a while to find their calling. Jeff Bezos started as a hedge fund investor. Walt Disney was fired as a newspaper editor for “lacking creativity.” Before becoming a priest, Pope Francis worked as a nightclub bouncer. (Yes, really.) In each case, greatness was unlocked by the right person ending up in the right place at the right time. But, tragically, many never do.
The labor market has consistently been the largest, most inefficient market in the world. That unsolved problem becomes immediate and urgent now as we face the advent of AGI and prepare for the most transformative and challenging period in how human talent is allocated.
AI will change and even displace many traditional careers. At the same time, in other professions, AI will actually create much more need and opportunity for human ability.
We’re not the first to recognize these changes. But we’re the first to build a scalable solution. Bringing the right talent to these roles — defining “skilled labor” in the AI era — is where we focus our efforts.
Our current focus is on contracting experts to help advance the frontier of AI, but our sights are on every sector.
Mercor is two years old and growing more than 51% month over month. Our team includes the former Head of Human Data Operations at OpenAI and the previous Head of Growth at Scale. Over half of us are former founders, and our median age is 22.
Our latest round was led by Felicis, with participation from General Catalyst, DST Global Partners, Benchmark, and Menlo Ventures — and it will accelerate our ability to match billions of people with their calling, applying human talent to its highest potential.
If this mission resonates with you, we are looking for exceptional individuals — elite engineers, seasoned operators, and former founders — to join us. Because it takes talent to recognize talent. Reach out: <a href="mailto:careers@mercor.com" target="_blank" rel="noopener noreferrer" class="text-indigo-600">careers@mercor.com</a>.

Mercor is the global allocator for extraordinary human talent in the AI economy, and one of the fastest growing companies in Silicon Valley history. We’ve just raised a $100M Series B to solve the hardest problem in capitalism: matching human ability to its greatest use.

Announcing Mercor's Series B

Today, we're excited to announce $3.6M in funding and the launch of our fully-automated platform, which uses AI to assess and match talent with companies. Our round is led by General Catalyst and includes participation from Scott Sandell (Chairman, CEO and CIO of NEA) and others.

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